DELIVERY INFORMATION FOR UK ORDERS
We endeavor to dispatch all orders within two working days.
- Delivery charges are free within the UK.
- We use the Royal Mail Special Delivery Next Day Service.
- If you place your order online on Friday before 1pm, it will be processed and posted on Friday for a Monday delivery.
- A Saturday delivery can be requested.
- Parcels will need to be signed for in person, so you will need to be present at the time of delivery (home or work). In the event that no-one is available to receive the parcel, a Special Delivery Notification Card will be left providing you with the option to have the item delivered at a later date or to collect the parcel from your local collection depot.
- Delivery time is subject to product availability and clearance of payment.
Please note that there are some remote areas within the UK where the Royal Mail cannot guarantee next day delivery, such as Highlands and Islands.
For further queries regarding delivery, please contact firstname.lastname@example.org, or call +44 (0)203 727 2632.
DELIVERY INFORMATION FOR INTERNATIONAL ORDERS
- For all overseas order we ship via FedEx International and aim to send your order out the next working day. Once shipped your order should be with you between 2-3 working days. We do not ship to Russia.
- There is a postage and packaging charge for all overseas orders. The shipping costs will be automatically added to your order.
- This cost varies from country to country and is subject to change at our discretion. All countries outside the EU are exempt from VAT.
- For international shipping ALL duties and taxes are the responsibility of the customer.
- You will be given a tracking number to track the progress of your FedEx parcel.
LONDON SAME DAY DELIVERY
For urgent orders to any London postcode you may use our London Same Day Courier Service for which we charge a flat fee of £20. This includes full insurance cover. Please call +44 (0)7801304241 to arrange this.
- Europe (excluding Romania and Poland which are £50) – £40
- North America – £40
- South America – £50
- Australia – £50
- Asia – £50
Please note delivery charges will not be refunded.